Fordeer hello to you!
This article will guide you through our app's subscription process. Here are answers to some frequently asked questions to help you understand how our subscriptions work.
1. Will I be charged after the trial period?
Yes, once your trial period ends, you'll be automatically billed for the chosen plan.
No cancellation fees are charged if you cancel your subscription on the free trial period.
2. How does the 3-day trial work with plan changes?
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Your 3-day trial applies only to your initial subscription.
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If you upgrade or downgrade your plan during this trial period, the remaining trial days will not be transferred to the new plan.
**For example: **
If you initially subscribe to the Standard Monthly plan and then upgrade to the ** Standard Yearly** plan during the trial period, you'll be charged for the Standard Yearly plan immediately.
Because the trial is only applied to the Standard Monthly plan (the first subscription).
3. How does the yearly plan work?
When you choose a yearly plan, you’ll be billed for the full 12 months upfront.
For example, if you upgrade to the Advanced Yearly plan on 7/11 this year, Shopify will issue an invoice for $90 for the year, and you won’t be billed for our app again until around 6/11 of the following year.
😮 Advanced Yearly plan now come with 25% discount off! Only $11.25 per month. Upgrade today to use advanced feature😮
Important notes :
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To avoid any charges for one month, please wait until the end of your current billing cycle before upgrading to a new plan.
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To avoid unexpected charges, we recommend setting a reminder to cancel your trial if you don't wish to continue with a paid plan.
Kindly be aware that Shopify will handle the charges, not our app
=> You may refer to the article below for information how they bill you when you decide to upgrade or downgrade your plan.
Understanding how to upgrade or downgrade your plan and how our app subscription works is essential to choose the right plan for your business. Hopefully, this article will help make the process as simple and intuitive as possible.
We value your feedback — it helps us continuously improve ForDeer and provide you with a better experience.
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👉 Email us: support@fordeercommerce.io
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